Man + Humanity Masters of Design Eindhoven
Over the past academic year Bas has been tutoring at the Design Academy in Eindhoven for his second year at the Man + Humanity course. This July all ten of his students graduated with each an...
View ArticleLaunch AMSI – Amsterdam Centre for Service Innovation
On 3 September an ambitious new centre for Service Innovation was launched in Amsterdam. The key focus of AMSI is education and research on management of service innovations. Various speakers during...
View ArticleService Design workshop in Cambridge
Geke participated in a workshop on Service Design at the HCI2009 conference in Cambridge. The participants had a wide range of backgrounds (service systems, service design, services marketing) which...
View ArticleService Design Reading Circle
On Tuesday 8 September the Service Design Reading Circle will get together again after a short summer break. This time we will discuss blogs related to Service Design. Everyone is free to suggest the...
View ArticleBelonging & Belongings
As part of our ongoing international research collaboration with Kyoto University of Art and Design, we have initiated a new project blog. The multi-disciplinary research project Belonging &...
View ArticleAnab Jain
Anab Jain Anab is another of STBY’s regular collaborators, having worked with the company on various projects in the past. Educated in India, Vienna and London, Anab is the founder of a...
View ArticleWillem Pijffers
Willem is the founder and director of Broca & Wernicke Integrated Communication. Broca & Wernicke has a long standing reputation in communication around health care, both to consumers and...
View ArticleBram Appelman
Bram Appelman Bram is currently one of our most regular collaborators, spending significant amounts of time with us in our Amsterdam office. An expert in applying design research principles in the...
View ArticleRé Dubhthaigh
Ré Dubhthaigh Ré Dubhthaigh is founder and director of Radarstation. Ré is responsible for maintaining excellence in client delivery, as well as taking the lead in the development of thinking, toolkit,...
View ArticleLovely video!
We went to the BFI this weekend for the onedotzero festival. Among a full programme of short Japanese animation films there was this very lovely music video. I looked it up an youtube today and enjoyed...
View ArticleDesign Research for Service Innovation
Our creative research projects connect service providers with the lives and experiences of their customers. This helps our clients to innovate their service offering, making it more valuable for both...
View ArticleService Design Talks 4/11
On Wednesday 4 November another of those lively debating evenings about Service Design will take place at 7 pm in the office of STBY in Amsterdam. Please be invited. Do let us know you are coming,...
View ArticleSpatial planning beyond the city
We were invited to present the work we did for Heartlands (Cornwall) at the annual conference on spatial planning (Ruimteconferentie 2009, 3 November 2009), organised by the Netherlands Environmental...
View ArticleAdopting rigor in Service Design research
Bas co-authored the paper “Thinking and Doing Ethnography in Service Design” with Fabian Segelström and Stefan Holmlid of Linköping University in Sweden for the IASDR 2009 conference in Seoul, 18-22...
View ArticleEmilie Randoe
Emilie Randoe Emilie Randoe (1963) is founder and director of Randoe Verandermanagement, a company specialized in enabling people to organize change in organizations or in networks of co-creation....
View ArticleSTBY presents at SDN conference 2009
Bas Raijmakers (STBY) and Andreas Sommerwerk (Deutsche Telekom AG) jointly presented a paper at the second international Service Design Network conference in Madeira on 26 October 2009. The title of...
View ArticleHow sticky research drives Service Design
At the 2009 Service Design Network conference in Madeira, Bas presented a paper with Andreas Sommerwerk of Deutsche Telekom AG. The title is “How sticky research drives service design,” and the paper...
View ArticleReach partners meeting up
Our colleagues and friends from Apogee in Hong Kong, Jo Wong and Daniel Szuk, visited us in London this week. It was really lovely to have them around at the studio for a day and to engage in all sorts...
View ArticleKeynote and workshop at Co-Design Live
Bas has been invited to speak at the Co-Design Live conference in Utrecht on 11 December, organised by dr Remko van der Lugt at Hogeschool Utrecht. Bas will deliver a keynote, followed by a workshop on...
View ArticleCreating design briefs on patient dignity
The Design Council and the Department of Health in the UK initiated late 2009 a national design challenge ‘Design for Patient Dignity‘. STBY was asked to contribute to the exploratory research that...
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